Security

How we protect your store data and customer interactions.

Security First

Security is foundational to everything we build at Speakcart. We only index publicly available product information, encrypt all data in transit and at rest, and never store voice audio recordings.

Our Practices

Encryption in Transit

All data transmitted between your store and Speakcart is encrypted using TLS 1.3.

Encryption at Rest

Stored data is encrypted using AES-256. Database access is restricted and audited.

No Voice Storage

Voice audio is processed in real-time and never stored. Only anonymized transcriptions are used for search.

Public Data Only

We only index publicly available product information. We never access private customer data, payment info, or admin credentials.

Access Controls

Strict role-based access controls with multi-factor authentication for all team members.

Regular Audits

We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Infrastructure

HostingSOC 2 compliant cloud infrastructure
Uptime SLA99.9% availability guarantee
Data ResidencyData stored in region-specific data centers
BackupsAutomated daily backups with point-in-time recovery
Monitoring24/7 infrastructure monitoring and alerting

Responsible Disclosure

Found a security issue? We appreciate responsible disclosure. Please report vulnerabilities to our contact page.